5% Utilization of EAP counseling, per American Psychiatric Association Foundation review

At first glance, the idea that only 5% of employees are using a service may seem alarming, particularly when you are paying for 100% of employees to use it. However, The Company Chaplain thinks that this report contains good news for employers—it means that your program is helping folks, and it can help more! The report’s guidance about increasing utilization highlights the need to let your employees know more about its benefits and how to access services.

The Company Chaplain celebrates Employee Assistance programs—even though we’re nominally a competitor—because we see ourselves as additive to EAP.

We know that not everyone likes the mental health model of EAP, and not everyone wants to talk to a chaplain—which means that no single model is going to reach every employee who needs support. Combine EAP and The Company Chaplain together, however, and we can give employees more choice and help more people.

This is why The Company Chaplain is a natural partner more than a competitor for EAP providers. Chaplains are team players, used to working as part of the care team alongside medical and psychological providers in hospitals and hospices.

Our additive, partnering approach is really in our DNA as chaplains! So we’re here for employees and employers and work with all parties in this space.